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Current Openings

Robert Michael Communications, Inc. is hiring an IT Help Desk Analyst to join our growing team! The role will provide technical assistance and support related to computing systems, hardware, software, and user issues in a timely and professional manner.

We are looking for someone who is well organized, enjoys working with end-users, and able to problem-solve on their own with minimal assistance. Must be versed in basic Server configuration Methods including Standalone and Virtualized Environments, Support of WAN and LAN networks, backups, exchange, and Cloud.

RMC is an administrative company offering shared services to an independent medical education company and two full-service medical communications companies. The corporate office is located in Voorhees, New Jersey, outside of Philadelphia. While the role is mostly remote, candidates must live within driving distance of the office and may require a few days per month in the office based on business needs.

Responsibilities:

  • Respond to user requests entered in our ticketing system.
  • Keep workstation up to date using standardized configurations via Intune.
  • Monitor computer hardware to ensure functionality.
  • Perform troubleshooting to diagnose and resolve problems.
  • Maintain records, logs of repairs and fixes, and maintenance schedule.
  • Identify computer or network equipment shortages and place orders.
  • Train new employees.
  • Train users in different apps.
  • Carefully configure new computers according to each user’s profile.
  • Develop training for software use, create how-to and SOP documents to teach staff and clients how to navigate and properly use company software.
  • Document vendor agreements, licenses, and inventory.
  • Help to monitor, maintain, and troubleshoot server, network, and backups.
  • Follow up on any outstanding items and provide updates as necessary.
  • Adhere to departmental procedures and proactively communicate to supervisor when procedures are not, or cannot be followed
  • Work with System Administrator and Network Support team to properly maintain, optimize the company’s network and applications
  • Serve as a resource to backup other functions in the department as needed
 
Qualifications:
  • Bachelor’s degree (B.S.) in computer science from a four-year college or university with at least two years of experience; or three to five years of related experience and/or training; or an equivalent combination of education and experience.
  • Familiar with IT Service Management concepts, practices, and procedures.
  • Familiar with Windows Server (Active Directory, DNS, DHCP, NAT)
  • Working experience with SonicWall (DELL) Firewall, HP Switches, TCP/IP, and Routers
  • VOIP server management and configuration (Zultys)
  • Knowledge of Office 365 (MS Office, OneDrive, SharePoint, Administration)
  • Working experience with virus protection software (BitDefender)
  • Working experience with Cloud Administration (Azure, AWS, GoDaddy, Cloudflare)
  • Knowledge of Security Camera Administration
  • ARS Systems’ experience is a plus
  • Audio/Video editing experience is a plus
 
We offer our Full-Time Employees:
  • Competitive Compensation
  • Work from home with a flexible schedule
  • Medical & prescription drug plan insurance- employee’s premium paid in full
  • Dental insurance- employee’s premium paid in full
  • Stipend for waiving medical & dental insurance
  • Life & AD&D insurance- employee’s premium paid in full
  • Short and Long-term Disability Insurance- employee’s premium paid in full
  • Referral Bonuses
  • Voluntary insurance plans available
  • 401(k) retirement plan
  • Employee Assistance Program
  • Reduced summer hours; Memorial Day to Labor Day
  • Paid time off and paid holidays
  • Professional work environment encouraging personal development & team growth through regular team building workshops
  • Open communication encouraged
  • Well established company, independently owned
 
Robert Michael Communications, Inc., is an Equal Employment Opportunity Employer. 

Robert Michael Communications, Inc. is hiring a Sr. Web Developer to lead the two person web development team. This role will help set technical direction in the designing, coding and modifying websites, from layout to function and according to a client’s specifications. While taking into consideration user experience and function, a certain level of both graphic design and computer programming is necessary. Once a website has been created, the Sr. Web Developer will assist with the maintenance and upkeep of the website. The goal is to create visually appealing sites that feature user-friendly design and clear navigation.   

RMC is an administrative company offering shared services to an independent medical education company and two full-service medical communications company. The corporate office is located in Voorhees, New Jersey, outside of Philadelphia. This role can be 100% remote or partial in office, if desired. 

Essential Duties and Responsibilities:   

  • Help set technical direction 

  • Lead and prioritize web developers work mainly with project managers, designers, architects, and testers 

  • Write efficient front and back-end code 

  • Create websites using standard practices: HTML/CSS, MVC, .NET Framework, C#, Javascript 

  • Design, develop, troubleshoot, debug, and analyze software applications 

  • Perform system analysis to provide solutions 

  • Develop a software unit and integration system testing procedures and documentation to meet standards 

  • Perform routine audits, as well as ongoing maintenance, on an as-needed basis 

  • Provide input for documentation of new or existing programs 

  • Customize a software based on research and customer requirements 

  • Coordinate and facilitate communication with internal and external personnel 

  • Communicate with management and customers regarding the status of software development and problems 

  • Research different software programs, maintaining software documentation 

  • Independently analyze and solve problems 

  • Create, test and maintain online web registration pages for educational programs through established software platform; includes adding tracking through Google Analytics to each web page  

  • Implement contingency plans in case the website goes down 

  • Maintain and expand/enhance website and applications once built 

  • Assist in the technical documentation of the various databases and their overall functional relationships 

  • Provide support for the end-users in regards to database issues as needed 


Education and/or Experience:
 

Bachelor’s degree (B.S.) in Computer Science from a four-year college or university; 5+ years related experience in application development and testing. 5+ years SDLC implementation experience. Supervisor experience is preferred. 

Qualifications:

  •  5-8 years experience working with Visual Studio, .NET framework, C#, ASP.NET, MVC, ASP.NET, Web Forms

  • Experience working within a software development lifecycle methodology (e.g. ITIL, CMMI, SDLC, Agile)

  • Experience in the Requirements, Design, Coding, Unit/Integration Test lifecycle phases

  • 5-8 years experience working with relational databases to facilitate programming software (MySQL, MS SQL)

  • 5-8 years experience with designing and developing multi-tier web applications and web services with C#.NET, ASP.NET, AngularJS, WCF and MVC frameworks

  • 5-8 years experience using markup and scripting languages – XML, JSON, JavaScript, jQuery, HTML, PHP, Flash, and CSS (CSS3 in particular) 

  • Test-Driven Development (TDD)

  • Webservices experience a plus 

  • Familiarity with standard concepts, practices, procedures, and usability of graphic and Web design, with a strong user-centered design orientation 

  • Some knowledge in the latest design trends and creating materials and content for web, mobile and print 

  • Ability to multi-task and perform well in a fast-paced environment 

  • Excellent verbal and written communication skills 

  • Excellent attention to detail and organizational skills 

 
We offer our employees the following benefits:

  • Medical & Dental Insurance- 100% paid in full for full-time employees
  • Short and Long-term Disability Insurance- 100% paid in full for full-time employees
  • Life Insurance- 100% paid in full for full-time employees
  • Voluntary vision, critical illness, accident and life insurance plans
  • 401(k) retirement plan
  • Cash Balance plan
  • Casual dress code, jeans every day!
  • Employee Assistance Program
  • Reduced summer hours; Memorial Day to Labor Day
  • Paid time off and paid holidays
  • Open communication encouraged
  • Professional work environment encouraging personal development & team growth
  • Discounted ticket service (shows, sporting events, movies, etc.
Robert Michael Communications, Inc., is an Equal Employment Opportunity Employer. 

Robert Michael Communications, Inc., is hiring an Accounts Payable Coordinator to join the Finance and Accounting team! The corporate office is located in Voorhees, New Jersey, outside of Philadelphia. The role is mostly remote; however the candidate must live within driving distance of the office and will require a few days per month in the office.

The position is responsible for reviewing and processing payments of credit cards, invoices, expenses, and/or other check requests as appropriate and posting all payables to appropriate job numbers. The role utilizes QuickBooks accounting software. We are looking for someone who is a self-starter, has excellent attention to detail, and stellar organizational skills.

RMC is an administrative company offering shared services to an independent medical education company and two full-service medical communications company.

Essential Duties and Responsibilities:

  • Receive credit card bills and match up receipts for entry into QuickBooks and complete reconciliation of multiple credit cards along with payment processing.
  • Receive and review purchase orders, check requests, and/or other related documentation for completeness and compliance with financial policies, procedures and contractual requirements.
  • Match original invoices and requests for payment with internal purchase orders or check requests; perform calculations to determine appropriate payment schedules and amounts and make modifications as necessary.
  • Verify and posts payment checks electronically, prepare ledger entries, spreadsheets, and budgets, as well as resolve account discrepancies.
  • Follow up on account statements and other discrepancies regarding payment of accounts and serve as liaison between departments and vendors in the resolution of administrative problems and inquiries.
  • Assist Sr. V.P. Finance & Administrative Services with special projects.
  • Ensures strict confidentiality of all financial records.


Qualifications and Skills:

  • Associate degree (AA) in Finance or Accounting or equivalent from a 2-year college or technical school and 2 or more years related experience and/or training; or equivalent combination of education and experience.
  • Strong proficiency in Microsoft Excel and Microsoft Office Suite is required.
  • Knowledge of standard payable policies, procedures, and regulations.
  • Comprehension of administrative and clerical procedures and systems, such as word processing, managing files and records, designing forms, and other office procedures and terminology.
  • Ability to use independent judgment and to manage and impart confidential information.
  • Work independently or in team environment, excellent interpersonal skills, and ability to manage multiple competing priorities within determined timeline.


We Offer Our Employees:

  • Competitive Compensation
  • Work from home with a flexible schedule
  • Medical & prescription drug plan insurance- employee’s premium paid in full
  • Dental insurance- employee’s premium paid in full
  • Stipend for waiving medical & dental insurance
  • Life & AD&D insurance- employee’s premium paid in full
  • Short and Long-term Disability Insurance- employee’s premium paid in full
  • Referral Bonuses
  • Voluntary insurance plans available
  • 401(k) retirement plan
  • Employee Assistance Program
  • Reduced summer hours; Memorial Day to Labor Day
  • Paid time off and paid holidays
  • Professional work environment encouraging personal development & team growth through regular team building workshops
  • Open communication encouraged
  • Well established company, independently owned
Robert Michael Communications, Inc., is an Equal Employment Opportunity Employer. 

Robert Michael Communications, Inc. is hiring a Remote Meeting Manager to join our team! The role will plan and manage live, hybrid and virtual meetings, events and logistics for the company.

These activities may be promotional or independent medical education related projects to such as CME activities, dinner programs, advisory board meetings, educational symposia, booth activities, product theaters and hospitality events.

Additional responsibilities include planning managing and implementing all details of the program, including the venue, lodging, air and ground transportation, food and beverage, audiovisual and onsite staffing. Onsite duties include managing vendors and onsite staff, making decisions as necessary to ensure successful execution of the activity.

RMC is an administrative company offering shared services to an independent medical education company and two full-service medical communications company. The corporate office is located in Voorhees, New Jersey, outside of Philadelphia. This role can be 100% remote or partial in office, if desired.

Responsibilities:

  • Venue management responsibilities include: conduct site searches, selection and negotiation; communication with venues regarding banquet event orders, venue contracts, hotels (including room rates), meeting space, meal function requirements, and other program details; constant contact with venues to ensure quality and consistent service.
  • Manage and oversee meeting logistics including securing hotel rooms, meeting space, audiovisual, food and beverage services, registration needs, ground and air transportation, and onsite staffing.
  • Correspond with faculty, attendees, clients and Program Managers to track travel, hotel and food requirements; develop logistics materials for attendees, faculty and clients including confirmation letters, travel forms and confirmations.
  • Work with Program Manager to assist in the development of onsite meeting materials. As needed, handle VIP and special requests.
  • Orchestrate onsite meeting and travel management: attend pre-convention meetings and supervise hotel check-in and registration welcome desk, meeting room set-up, slide review, catering, and special events. Make decisions as necessary to ensure successful execution of the activity, including addressing all unforeseen situations as they arise.
  • Work with the Program Manager to assist with virtual meetings, including platform set up, food and beverage arrangements, occasional virtual program execution.
  • Manage open payment reporting costs according to client guidelines, ensuring compliant programs.
  • Financial responsibilities include: input into the development of a project budget and monitor the project budget; collect, review, and ensure payment of all vendor invoices. Oversee and take full responsibility for monitoring the budget throughout the program.
  • Occasional travel may be required
 
Qualifications:
  • Bachelor’s degree and 2 years related experience, or equivalent combination of education and experience.
  • Self-starter, able to work in a fast-paced team environment
  • Must demonstrate proficiency in Microsoft Office, Excel, Word, Outlook, and PowerPoint
  • Superior organizational and time-management skills
  • Attention to detail and excellent customer service/communications skills
  • Knowledge of ACCME guidelines for CME and physician Open Payments reporting is a plus
 
We offer our Meeting Managers:
  • Competitive Compensation
  • Work from home with a flexible schedule
  • Medical & prescription drug plan insurance- employee’s premium paid in full
  • Dental insurance- employee’s premium paid in full
  • Stipend for waiving medical & dental insurance
  • Life & AD&D insurance- employee’s premium paid in full
  • Short and Long-term Disability Insurance- employee’s premium paid in full
  • Referral Bonuses
  • Voluntary insurance plans available
  • 401(k) retirement plan
  • Employee Assistance Program
  • Reduced summer hours; Memorial Day to Labor Day
  • Paid time off and paid holidays
  • Professional work environment encouraging personal development & team growth through regular team building workshops
  • Open communication encouraged
  • Well established company, independently owned
 
Robert Michael Communications, Inc., is an Equal Employment Opportunity Employer. 

Robert Michael Communications, Inc. is seeking an innovative and experienced Digital Marketing Specialist to join the team! This hands-on role will execute and manage online marketing campaigns across multiple marketing channels: organic search, paid search, email, marketing campaigns and social media. SEO/SEM, database enhancement and management are key to the role. The ideal candidate will be highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.

Robert Michael Communications, Inc., an administrative company offering shared services to an independent continuing medical education (CME) company and 2 full-service promotional medical communications companies. The corporate office is located in Voorhees, New Jersey, just outside of Philadelphia. This role can be 100% remote or partial in office, if desired.

Responsibilities:

  • Create content calendars, maintain the company’s content and measure the effectiveness of various marketing campaigns
  • Develop, manage and maintain all company social media accounts and supporting marketing tools, including but not limited to Hootsuite, Google Analytics, Tag Manager and marketing reports
  • Increase targeted learner participants while building credibility and brand loyalty
  • Develop and manage analytical reports in a clear comprehensible manner to communicate results to leadership
  • Work with internal key stakeholders to copywrite, create and deploy email blast campaigns
  • Administer organization’s websites and publish content to support marketing campaigns
  • Increase internal database contacts to communicate/market to larger target audiences in strategic therapeutic area(s)
  • Participate in partner kick-off meetings to ensure alignment across all contributing partners, as it relates to participation in medical communication and continuing medical education programming
  • Brainstorm new and creative growth strategies through digital marketing
  • Collaborate with internal teams to guide and revise landing pages to optimize user experience
  • Collaborate with Program/Project Managers and Director/Supervisor to determine needs and execution plans
  • Work with creative and multimedia team to apply approved concepts to digital marketing materials
  • Adhere to quality standards, based on client and supervisor’s requirements
  • Communicate regularly with supervisor on daily work, department operational procedures, updates, issues, and resolutions
  • Learn new software and techniques required to accomplish required tasks
 
Qualifications:
  • Bachelor’s degree in marketing or business with a minimum of three to five years’ relevant experience; working in pharmaceutical and/or healthcare companies preferred or equivalent education and experience.
  • Strong marketing experience with an understanding of SEO and SEM
  • 2+ years’ experience in continuing medical education (CME)
  • 3+ years’ experience in one or more of the following: marketing initiatives, brand marketing, marketing research, strategic planning, content architecture and content workflows
  • Detail oriented with strong technical writing abilities, innovative and adaptable
  • Comfortable navigating different software applications, web development products, and analytic tools
  • Must be able to work independently, while managing time efficiently to ensure on-time project deliverables with the highest quality
  • Proficiency in Hootsuite, Google Analytics and Tag Manager
  • Experience in Word Press and Elementor a plus
  • Familiarity with Microsoft Excel, proficiency in Microsoft Word and PowerPoint
 
We offer our employees the following benefits:
  • Medical and dental insurance – 100% paid in full for full-time employees
  • Life and AD&D insurance – 100% paid in full for full-time employees
  • Short and long-term disability insurance – 100% paid in full for full-time employees
  • Voluntary insurance plans
  • 401(k) retirement plan
  • Cash balance plan
  • Employee Assistance Program
  • Reduced summer hours; Memorial Day to Labor Day
  • Paid time off and paid holidays
  • Discounted ticket service (shows, sporting events, movies, etc.)
 
Robert Michael Communications, Inc., is an Equal Employment Opportunity Employer. 
We participate in the E-Verify employment verification system.